Frequently Asked Questions:

WHAT SERVICES DOES RENSTROM PROVIDE?

Renstrom Dental Studio is a full-service dental laboratory dedicated to supporting you and your patients. We offer expertise in digital workflows, implant restorations, removable prosthetics, orthodontics, crown and bridge work, and much more. Whatever your needs, we’re here to help you deliver the best possible care.

HOW DO I GET STARTED WITH RENSTROM?

Getting started with Renstrom Dental Studio is easy! Simply give us a call at 651-407-0491, and our friendly team will guide you through the process. We’ll help answer your questions, set up your account, and get you connected with the right services to meet your needs.

DO YOU ACCEPT DIGITAL IMPRESSIONS? WHAT FILE FORMATS DO YOU SUPPORT?

Yes! Renstrom Dental Studio proudly accepts digital impressions from all intraoral scanner (IOS) devices. Whether you're using iTero, 3Shape TRIOS, Medit, Planmeca, or another system—we’ve got you covered. We work with most standard file formats, including STL, PLY, and OBJ. If you have questions about sending scans or need help setting up a digital workflow, feel free to contact us!

IS YOUR WORK GUARANTEED? IF SO, FOR HOW LONG?

Yes! Renstrom Dental Studio stands behind every case we fabricate with a five-year guarantee. If any issues arise related to craftsmanship or the functionality of the case design, we will remake the case at no charge or offer a full refund. We take great pride in delivering beautiful, functional, and precisely fitting fixed dental prosthetics—and we stand firmly behind every case our customers receive.

IF I HAVE A DIFFICULT SHADE TO MATCH, WHAT SERVICES DO YOU OFFER TO HELP?

We’re committed to helping you achieve the most accurate shade possible. Renstrom Dental Studio offers custom shade-matching appointments right at our lab. You can schedule an appointment for your patient, or they can book directly. During the visit, an expert dental technician will take a precise shade using our professional equipment.

If your patient can’t visit the lab, no worries! Our technicians have iPads to review detailed photos taken at your office, which we encourage you to send—pictures really help us get it just right. We love working closely with you to make every restoration beautiful and natural-looking.
 

MY PATIENT HAS AN IMPORTANT EVENT (WEDDING, ETC.) IN THE NEAR FUTURE. CAN I GET MY CASE BACK ASAP?

Absolutely! Renstrom Dental Studio is happy to accommodate rush cases when notified in advance. We understand how important these moments are for your patients and are committed to helping you deliver their new smile on time. Just give us a call when you have a case that needs to be expedited, and we’ll do our best to assist you.
 

WHAT IS THE EASIEST WAY TO GET MY CASE TO THE LAB?

We offer a free pick-up and delivery to all dental offices located in the Twin Cities metro area. If you are sending to us outside of the Twin Cities we provide case boxes and will cover the shipping to and from your office. Call us for a pick-up or to set up shipping to and from your office.

 WHAT ACCREDITATION/CERTIFICATIONS OR ACCOMPLISHMENTS HAS YOUR LAB ACHIEVED?

Renstrom Dental Studio is proud to be a Certified Dental Laboratories (CDLs) in Minnesota, and we are nationally certified through the National Association of Dental Laboratories (NADL). Our commitment to excellence is reflected in our ongoing investment in education and training. We provide regular continuing education for our team, ensuring we stay at the forefront of dental technology and best practices.

We’re also proud to have eight Certified Dental Technicians (CDTs) on staff: Randy, Rick, Mike, Kris, Ken, Jen, Colleen, and Lori. Their expertise, dedication, and passion for the craft help drive the high standards Renstrom is known for.

DO YOU OUTSOURCE ANY OF YOUR WORK OVERSEAS OR OUT OF THE COUNTRY?

No, all is proudly made right here in Lino Lakes, Minnesota. The only restoration that is not manufactured at Renstrom is the implant abutments, which are milled by the original equipment manufacturers (OEMs). Importantly, we design every custom abutment ourselves before sending the precise digital files to the OEM for milling. This ensures that we maintain full control over the design and quality, while benefiting from the trusted manufacturing expertise of the OEM. Our hands-on approach guarantees the high quality, consistency, and personalized service our clients expect from Renstrom Dental Studio.
 

WHAT MEASURES DO YOU TAKE TO CONTROL CROSS-CONTAMINATION BETWEEN THE DENTAL OFFICE AND THE LAB?

At Renstrom Dental Studio, patient and employee safety is our top priority. Every case we receive is thoroughly disinfected upon arrival to protect our team and to avoid any chance of cross-contamination.